Blog - iPod touch woes (Updated)

iPod touch woes (Updated)

Ouch... This morning I had a bit of time, so I decided to upgrade my iPod touch to the recent 2.0 version which includes the Apps Store, Mail, Maps, etc. for only ¥1200 (cheaper than the January update that didn't include as much).

After about an hour of having my data (music and settings) being backed up, the new version installed, and my data moved back in, I turned it back on and went to try the maps but for some reason it didn't seem to connect to my wireless LAN.

I checked the settings screen, and to my horror, the "Wi-Fi" menu was deactivated and said "Wi-Fiなし" as you can see on the picture (in English: "No Wi-Fi"). It's not just that it doesn't detect wireless LANs, it seems that the Wi-Fi capability is completely gone!

I first tried rebooting, hard-resetting, but it remained the same. Tonight I had some more time, so I went and restored the thing (wiping all of my music from it in the process), and still no change.

I searched on the net and all I could find were people saying that after getting this state they had to get their iPod changed for a new one. Luckily it seems that Apple aren't to greedy and will exchange quickly if they diagnose that an iPod is broken... so tomorrow I'll drop by the Genius Bar and see for myself...

Anyone had the same problem?

Larger size photo at Flickr

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Update (2008/7/24)

So this morning I went to Apple Store Ginza and had a guy take a look at my iPod. I told the whole story and that I had restored the iPod once myself, but he wanted to first restore it once more and see if it would help. Sure.

Then another guy came and said he had heard of the problem before, and he concluded right away "it's a hardware defect and can happen at some random time, it can't be fixed, just replace it". He seemed surprised to hear that it happened exactly when I applied the 2.0 update though.

So yes I got a brand new shiny iPod touch!! It already has the 2.0 update applied and Wi-Fi works, yay! It's a bit of a pain having to load it back up with my music, but I'm really happy of the great service I got from Apple.

While I was there I was reminded of AppleCare, which can extend my warranty for 1 extra year (otherwise it would expire this October). You bet I'll get that. Off to Bic Camera (where I'll get 5% of points that I wouldn't get at Apple Store). :)

Posted on July 23, 2008 at 23:59 | Tweet |

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